Standards of service
We want to enable all-comers to understand how we conduct our business when we make policy decisions and deal with requests.
This site tells you about:
- the role of the HEFCE
- who to contact
- the level of service you can expect from HEFCE.
We welcome feedback on our standards of service. Please contact us if you have any comments or suggestions.
- Who we are
- What we do
- How we do it - our commitments
- Contact us
- Help us to help you
- Acronyms and glossary
Last updated 11 November 2011