Complainants should go through the institution's internal complaints procedure. This is usually available from the institution’s web-site.
Universities and colleges should have an internal complaints procedure for students that you will need to follow. The complaints procedure is likely to be available on the institution’s web-site. If not, the institution will supply it on request.
If this procedure does not solve the issue, then other organisations might be able to help.
- More about how to pursue student complaints
Staff complainants should seek advice through their union representative. All institutions have grievance and whistleblowing procedures.