Environmental Information Regulations requests

The Environmental Information Regulations 2004 (EIR) gives people the right to access environmental information from public authorities, such as information about air/atmosphere, water, soil, land and landscapes.

Before making your request

The information you want may already be published on the Corporate Social Responsibility section of our web-site.

Making an Environmental Information Regulations (EIR) request

Requests for environmental information can be made by phone, e-mail or letter.

Call our helpdesk on 0117 931 7438, e-mail hefce@hefce.ac.uk or write to us at:

EIR request
HEFCE
Northavon House
Coldharbour Lane
BRISTOL
BS16 1QD

When we receive your EIR request

Regardless of how the request was made, we will respond in writing. We have a responsibility to provide 'advice and assistance'. For example, if a request is too general, we may contact you to try to determine what information is required.

We will respond as soon as possible and at the latest within 20 working days, except in circumstances where the information requested is particularly large and/or complex. In such cases the time limit can be extended by a further 20 working days. If the time limit is extended, we will notify you of this delay within 20 working days of your initial request, and state when we believe we will be able to respond in full.

Page last updated 1 December 2011