ILR funding and monitoring data 2011-12: web facility

1. How do I access the web facility?

Data files can be accessed from the HEFCE extranet. Before you are able to access the HEFCE extranet, you will need to have registered. Instructions on how to access the HEFCE extranet are provided in the guide on how to access outputs. You will require an a 'group key', details of which will be provided in the forthcoming 'ILR funding and monitoring data 2011-12: web facility' release letter.

2. Is the organisation key case-sensitive?

No. The facility is not case-sensitive, including any passwords that are entered.

3. How long does it take to process the file(s)?

Our systems only allow one submission to be processed at a time; therefore if more than one institution submits data, the submissions will be placed in a queue. The total time taken to complete the re-creation, including waiting time, will depend on the number of institutions in the queue.

4. Is it possible to use Firefox or other browsers to access the web facility?

Yes; however, the choice of browser may affect the prompts you see when downloading the output.

5. An internet error message has appeared on my screen. What do I do now?

Refresh the page. This should resolve the problem. However, if after a few attempts the problem persists, contact Dominic Meyer (e-mail ilr_heifes_stats@hefce.ac.uk).

6. What do I need to do if an error occurs while processing?

Ensure that the files you used for the re-creation are the correct ones, they have passed validation and are also in the correct format which is described in the How to use the HEFCE web facility guide. Ensure all data retains its leading zeros by opening the file in a text editor such as Notepad. If all the files are correct and you still have an error message, contact Dominic Meyer (e-mail ilr_heifes_stats@hefce.ac.uk).

7. How do I view the output files?

Once the files have been processed, you can access the outputs by selecting 'Results'. See also the guides How to access outputs and working with individualised files.

8. I cannot open the individualised file as a .csv file.

See the guide to working with individualised files.

9. How will the data I use to create the outputs be used by HEFCE?

The web facility is a tool for colleges to use. Therefore, HEFCE staff will not access any data submitted to, or derived by, the web facility except in the limited circumstances described in the forthcoming 'ILR funding and monitoring data 2011-12: web facility' Circular letter. Only those fields listed in our technical documentation will be retained on our system. We will remove individualised files and any outputs from the 2011-12 web facility when we launch the 'ILR funding and monitoring data 2012-13' web facility in 2013. All other submitted data files will be deleted immediately after the outputs have been generated. More about our commitments to handling personal data.

10. What is the password to unprotect the NSS and DLHE spreadsheets?

The password to unprotect the NSS and DHLE spreadsheets generated by the 2010-11 ILR Web facility is 'password'.