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National Student Survey 2018

HEFCE, on behalf of the UK funding bodies, has updated its process for investigating allegations of inappropriate influence to ensure that concerns from any source are raised and dealt with promptly.

View the Allegations procedure

View the Summary for students

HEFCE has also published a statement on its approach to NSS fieldwork:

"HEFCE, on behalf of the other funding bodies, regularly reviews providers’ response rates throughout the National Student Survey (NSS) fieldwork process. In instances where providers may not meet the publication threshold, HEFCE will use a range of options to support the data collection process to ensure a representative sample is achieved.

Actions may include extending the survey timetable or undertaking additional targeted activities in an effort to increase response rates at particular providers. Any such actions will only occur where our analysis indicates that it could positively benefit the wider student interest. HEFCE will undertake such measures on the basis of judgements that are transparent and fair, and in consultation with affected providers. Where appropriate, we will seek agreement about our decisions from the relevant external funding body steering group (Student Information Advisory Group) and the NSS sub-group.”

Read more information about NSS 2018 in our Circular letter 39/2017.

The NSS has been capturing final-year undergraduate students' feedback on their course experience since 2005.

Every university in the UK takes part, as do many colleges and alternative providers.

Response rates are consistently high.

‌Outcomes of the survey are published on the Unistats website to help prospective students. The findings are also an invaluable source of intelligence for universities and colleges.

Since 2005, the NSS has helped over two million students make their voices heard about the things that matter to them. These voices have helped to bring about significant and positive change in higher education.

The results are used by senior management teams, academics, students’ unions and others to drive improvements in curriculum, teaching and learning quality, learning resources and academic support.

The 2017 survey includes new sets of questions on student engagement: ‘Learning opportunities’, ‘Learning community’ and ‘Student voice’, and amends the wording of existing questions to bring them up to date and to make them clearer to understand.

Read the press release announcing the results of the 2017 survey.

Read the 2017 NSS data publication announcement

Download the 2017_NSS_data_publication_announcement as PDF (136 KB)

Read a letter to heads of institutions on the aggregated NSS dataset

Download the NSS_aggregation_letter_August_2017 as PDF (114 KB)


The survey is coordinated by HEFCE on behalf of its funders (HEFCW, SFC, DELNI, HEE and NCTL).

The NSS is currently delivered by Ipsos MORI and the results are made available to institutions by Texuna Technologies. 

Policy Leads, HEFCE: Julia MossDavina Benton

Ipsos MORI:

Texuna Technologies:


Page last updated 21 December 2017