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Susan’s career in the higher education sector began with a specialisation in quality and standards work, and progressed through broad-based institutional leadership roles, to responsibility for the development of national policy at HEFCE.

Since September 2014 she has been leading work on the review of approaches to quality assessment as Registrar at HEFCE.

Gathering a breadth of experience from different types of institution and in different roles, she previously worked in a range of higher education institutions – including pre- and post-92 universities; a conservatoire; and providers with substantial distance learning provision.

Most recently, as an Academic Registrar, she held responsibility for the development of institutional strategy and policy, and for teams working to improve services to students.

Susan Lapworth said:

'I’m delighted to be taking on this important role at HEFCE at a time of rapid change for the sector. I am looking forward to contributing to debates about the shape of the regulatory landscape for higher education. These will have significant implications for the health and success of an increasingly diverse sector and I hope to ensure that the interests of students are centre stage during this process.'


  1. HEFCE staff work within six directorates. Leadership for these key strategic areas is shared between the Chief Executive and directors. Further details are available on the HEFCE website.
  2. Heather Fry will retire from HEFCE on 19 February.