The UK Value for Money Steering GroupCatering management in higher educationCatering Toolchest
Annex BUseful referencesAdditional information to support continuous improvement processes within a catering service may be obtained from the following organisations: British Hospitality Association (BHA) British Quality Foundation (BQF) Caterer & Hotelkeeper City & Guilds Council for Hospitality Management Education European Catering Association European Foundation for Quality Management (EFQM Excellence Model) http://excellence.shu.ac.uk/model/actualmodel.asp Foods Standards Agency Hospitality Assured Standard for Service and Business Excellence Hospitality Assured Meetings Hospitality Training Foundation Hotel and Catering International Management Association (HCIMA) Investors in People UK The Work Foundation (formerly The Industrial Society) Institute for Continuing Professional Development International Food Information Council Meetings Industry Association (MIA) Marketing Quality Assurance (MQA) Scottish Qualifications Agency |
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