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HEACF: case studies of good practice

Training

Varied support mechanisms have been put into place by HEIs to provide volunteers - staff and students alike - with the knowledge, skills and, importantly, confidence needed for them to work with beneficiary organisations. Given the diversity of volunteering opportunities created by the HEACF locally, it is crucial for volunteers to have access to robust and transferable training and resources.

The development of training programmes and resources comes in different forms:

  • working in partnership with external organisations to give specific, task-related training
  • recruiting a qualified trainer to develop and deliver generic and specific courses for volunteers
  • creating detailed, accessible resources for volunteers' reference.

Within this section is also information on training for staff in running volunteering programmes. HEACF practitioners have a need for detailed and specific support in order to complete their tasks effectively - CRB checking, recruiting diverse volunteers, registering and placing volunteers are all tasks that are quite specific to the role of a staff member operating within the volunteering field.

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