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What is the Unsatisfactory Quality Scheme?

The Unsatisfactory Quality Scheme allows issues about higher education degree standards or the quality of the student academic experience to be reported to HEFCE. It began on 1 August 2016 and applies to all publicly funded higher education providers in England and Northern Ireland.

The scheme operates alongside a process for the investigation of public interest disclosures (PIDs). Both of these processes allow us to ensure that the providers we fund are run in the interests of students, the taxpayer and other stakeholders.

Information about the UQS process for providers

Information on the UQS process

Download the UQS_process_document as PDF (264 KB)

How to use the scheme to report an issue

The HEFCE Student Centre provides additional information about when and how a quality or standards issue can be raised with HEFCE.

UQS investigation reports

The Quality Assurance Agency (QAA) undertakes investigations at providers on behalf of HEFCE and makes recommendations to the HEFCE UQS panel which agrees the final outcome. Where the UQS panel identify minor or serious issues at a provider; the final outcome will be shown on the HEFCE Register and the supporting documentation from the investigation and UQS panel meeting will be provided here.

The provider’s action plans to address the recommendations of the UQS panel will be published on the provider’s website.

Current reports

There are currently no UQS investigation reports for publication.

Page last updated 16 January 2018