Learning from the USA's Malcolm Baldrige award in education process

The project, which was completed in 2006, examined internationally recognised good practice from American higher education (HE) and its use in the English HE sector. It aimed to:

• record the American Government’s Baldrige Award assessors’ site visit to Northwest Missouri State University (one of two finalists for the award)
• analyse Northwest’s self-evaluation document, the assessors’ report, video-taped interviews and practice for benefits to the English sector
• establish how Northwest’s approach to leadership, governance and management achieves recognition for performance excellence by state and federal agencies
• present the knowledge gained to the English HE sector, mainly through eight regional presentations
• provide documents and electronic files that will enable delegates to transfer the knowledge gained to their institutions.

Total funding : £66,330

Project report: Download the Learning from America (Adobe PDF 577K) as PDF (576 KB)